Effective Date: 17/11/2026
Last Updated: 17/11/2026
1. Introduction
Welcome to SubHQ (“we,” “our,” or “us”). We operate the SubHQ mobile and web application (“Service”), designed to help businesses and teams manage projects, communications, and workflows.This Privacy Policy explains how we collect, use, and protect your personal information when you use our Service. By using SubHQ, you agree to this Privacy Policy.
2. Information We Collect
We only collect the information necessary to operate and improve the Service.a. Information You ProvideAccount Information: Name, email address, and password (encrypted).Profile Information: Optional details you may choose to add (e.g., company name or role).Customer Support: If you contact us via email, we collect your message and email address for assistance.b. Automatically Collected InformationDevice and Usage Data: Device type, operating system, IP address, app version, and crash logs.Analytics: We may use analytics tools to understand app performance and usage patterns.We do not collect or store:Tax IDs, licenses, or payment detailsFinancial or billing informationSensitive personal data such as race, religion, or health information
3. How We Use Information
We use your information only for the following purposes:To provide and maintain the ServiceTo improve app functionality and performanceTo respond to support inquiriesTo ensure security and prevent misuseWe do not sell, rent, or trade personal information.
4. Sharing of Information
We may share limited information only in these cases:Service Providers: With trusted vendors who help us operate the app (e.g., hosting, analytics) under strict confidentiality agreements.Legal Compliance: If required by law or to protect our rights, users, or the public.Business Transfers: If we merge, sell, or transfer assets, users will be notified before their data becomes subject to a different policy.
5. Data Retention
We keep your personal data only as long as your account is active. When you delete your account, your personal data is permanently removed from our active systems within a reasonable time.
We do not retain tax or accounting records or unnecessary backups of deleted data.
6. Security
We use reasonable administrative and technical safeguards to protect your data. However, no method of transmission or storage is 100% secure. You use the Service at your own risk.
7. Your Rights
If you are a U.S. resident, you have the right to:Access your dataRequest correction or deletionWithdraw consent (by deleting your account)You can delete your account anytime by logging in → Menu → Delete Account, or email us at info@subhq.ai.
8. Children’s Privacy
Our Service is not directed to children under 13. We do not knowingly collect information from anyone under that age.
9. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be reflected by the “Last Updated” date above. Continued use of the Service after updates constitutes your acceptance.
10. Contact Us
If you have questions about this Privacy Policy or your data, please contact us at:
📧 info@subhq.ai